Return Policies
Order Cancellation:
- You can cancel your order within 24 hours for a full refund. After 24 hours, cancellations may not be possible as processing begins.
Returns and Exchanges After Shipping:
- We only accept returns if there is a mistake on our part (e.g., incorrect item sent).
- No returns for non-quality issues such as size or color differences due to display variations.
- Exchanges for size differences are allowed if measurements do not match the provided size chart.
- Customers are responsible for return shipping and any additional taxes or logistics costs.
Before Requesting a Return:
- You must request a return within 3 days of receiving your package.
- Returns must be shipped back within 30 days of the purchase date.
How to Make a Return:
- Log in to your account and find your order.
- Contact customer service with your order details and reason for return.
- Prepare the return package and ship it to the provided address.
- Share the tracking number with customer service.
Return Checklist:
- Item must be in original, unused condition with all tags attached.
- Return must be requested within 3 days and shipped within 30 days.
Refunds:
- Refunds are processed within 7 days of receiving your return.
- Original shipping fees are non-refundable.
Important Notice:
- Do not send returns to the original sender's address.
- Ensure only the purchased items are included in the return package.