Shipping, Delivery & After-Sales
Ordering with YALINDARS
Shipping, Delivery & After-Sales
International delivery is quoted for each order rather than charged at one universal flat rate. The available route, delivery estimate and fee depend on where the order is going, what is being ordered and how quickly it is required.
How shipping fees are calculated
Your shipping fee is calculated from the destination country or region, order quantity, packed chargeable weight or volume, and the selected delivery method. Different couriers and freight routes can therefore produce different prices for the same destination.
- Available shipping methods and their estimated fees are shown at checkout when supported.
- For custom, wholesale or unusually sized orders, our team confirms the final shipping quote after checking the packed order details.
- Additional remote-area, oversized-package or carrier surcharges may apply when charged by the logistics provider.
No universal free-shipping or flat-rate promise applies unless it is specifically displayed for your order.
Production and delivery time
The delivery estimate has two parts: order preparation or production time, followed by carrier transit time.
- In-stock styles are normally prepared for dispatch in 0–2 business days.
- Made-to-order and custom styles normally require approximately 15–20 business days, depending on design, quantity and sample approval.
- Transit time begins after dispatch and varies by destination, courier, customs clearance and the selected service.
Any date shown at checkout or provided in a quotation is an estimate, not a guaranteed arrival date. For event orders, please allow additional time for customs, local delivery and possible alterations.
Duties, VAT and customs
The checkout or quotation will indicate the delivery arrangement where available.
- DDP (Delivered Duty Paid): duties and eligible import charges are included in the quoted delivery service.
- Non-DDP delivery: import duty, VAT, customs brokerage and other destination-country charges are paid by the recipient.
Customers must provide accurate delivery details and cooperate with customs clearance when requested. Costs, storage fees or return charges caused by refusal or failure to complete clearance are the customer’s responsibility.
Address changes and delivery issues
Please check the recipient name, address, telephone number and postal code before confirming the order. Contact us immediately if a correction is needed. Once a parcel has been handed to the carrier, rerouting may be unavailable or may incur an additional fee.
Carrier delays, customs inspections, severe weather and other events outside our control can extend the delivery window. Our team will help communicate with the carrier when an exception is reported.
Quality concerns, returns and remedies
YALINDARS occasionwear is often made or prepared specifically for the selected size, colour and order requirements. For this reason, change-of-mind returns and returns caused by incorrect customer-provided measurements are not automatically accepted.
If there is a problem with your order
- Contact s4@yldress.com promptly after delivery, before wearing, washing, altering or returning the item.
- Include the order number and clear photos or video showing the item, packaging, size label and issue.
- Do not send a parcel back without written return instructions. Unauthorised returns may be refused or sent back at the sender’s expense.
After review, the appropriate remedy may be repair guidance, replacement, remake, missing-item shipment, partial refund or authorised return and refund, depending on the verified issue. If YALINDARS confirms a manufacturing defect or that the wrong item was supplied, we will provide the agreed resolution and return instructions. Normal colour variation between screens and fabric, minor handmade variation and issues caused by incorrect measurements, misuse or unauthorised alteration are not manufacturing defects.
For custom and wholesale orders, the approved sample, specification sheet, quotation and written order terms form part of the quality and delivery agreement.
Need an order-specific quote?
Contact us with the destination country or postal code, product links, quantities and required arrival date. We will recommend an available delivery method and confirm the estimated production time and shipping fee before the order is finalised.